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10 Best CRMs for Startups in 2023 Free & Paid Tools

By April 16, 2022September 12th, 2023No Comments

When you’re finding your way around new software, you will need assistance. Product documentation won’t always cover use cases unique to your business. Choose a startup CRM that offers multiple customer support options such as email, live chat, and phone support. Whether best crm tool for startups it’s going viral on Instagram or trending on Tiktok, when the leads start pouring in, pen, paper, and small business tools won’t cut it. Unlikely.A CRM can help you make the best of your viral moments by organizing your data and helping you scale with demand.

best crm tool for startups

For our evaluation, we wanted to see providers offer a solid freemium and cost-friendly paid plans. Additionally, new businesses should get billing flexibility through monthly and annual subscription options. Nextiva is a CRM for startups that includes all communication channels, like voice, video, SMS, chat, and surveys, together in one place. Your sales team can enhance the customer experience by combining all these communication channels with your business apps. Freshsales is a sales automation solution that allows companies to shorten sales cycles, personalize client interactions, and even expand their business and boost profits. Agile CRM promises a 360° customer view, with tools for building highly detailed profiles and sharing contacts with other teams.

Choose The Right CRM for Your Startup’s Growth

We considered each CRM’s capabilities for third-party integrations and their usability. This is based on both our personal use of the various platforms and user reviews. The information in your company is aligned with a comprehensive CRM platform that significantly improves team visibility. The in-app chat capabilities allow team members to talk in real time, leave comments for one another, and view individual case files without requiring them to make direct contact. There is no question as to who should do what with the task assignment.

Teams that are mentally prepared to embrace a new business tool are more likely to get a greater return from that investment than teams who are unprepared or hesitant. The offers that appear on the website are from software companies from which receives compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). This site does not include all software companies or all available software companies offers. You can collaborate efficiently with your team by sharing conversations, tracking internal communication, and working together on a unified customer address book.

What makes a great CRM software for startups?

No more juggling spreadsheets and post-its to organize tasks and assignments. Startup CRMs centralize all your data and eliminate manual processes through workflow automation. As a result, you can increase efficiency across your organization and achieve greater productivity.

It provides a centralized platform for managing customer data and offers various features to help businesses reach their customer goals. Pipedrive CRM is perfect for companies that want to improve their customer interactions. You can get a free trial for 14 days and pricing starts at $19 per user per month and goes up to $99 per user per month.

Best Inbound Marketing Software Tools in 2023

With simple workflow automations and insightful real-time analytics, startups using Zendesk have everything they need to build a strong sales strategy for growth. Pipedrive excels in organizing and enhancing your sales process and helping you close more deals. It’s not just about storing contacts; it’s about managing leads and deals through customizable visual pipelines that fit your unique business needs. If your team is often on the go, Pipedrive’s dedicated mobile apps make sure you never miss an opportunity.

  • For example, if you’re a project-based business, you should look for CRMs with built-in project management.
  • gives you access to contact cards, displaying all contact-related data, including documents, activities, and deals.
  • This simple CRM can help organize and utilize data more effectively.
  • And don’t forget to follow us on Twitter, Facebook and YouTube for more helpful reviews, tutorials, and Google Analytics tips.
  • HubSpot aims at simplifying various business processes to accelerate growth.

TRUiC’s team of researchers, writers, and editors dedicate hours to ensure’s articles are actionable and accessible for both startup founders and startup enthusiasts. From launching a startup to growing your venture, you can trust that our information is an up-to-date and reliable source. We’re going to go out on a limb here and guess that CRM isn’t the only tool your startup uses. So, when shopping for a CRM platform, make sure it will play nice with the other apps in your tech stack. But imagine how much more productive your salespeople will be when they don’t have to switch between apps to get information.

Key benefits of using a CRM for startups

With a secure place to keep your data, it can reduce costs for your business and enhance remote collaboration. Without a standardized platform for consumer interactions, communications may be overlooked or buried in a deluge of data. The inability of managers to provide the proper support at the appropriate time results from their tendency to lose track of what their teams are doing. Lack of supervision may also cause the team to be less accountable.

We’ve just given you all the information you need to choose a CRM solution for your startup. CRM Integrations can boost individual sales rep productivity even more. Basically, you’ll never get enough done until you invest in and implement a quality CRM tool. Finally, CRM systems increase the productivity of their users—by, like, a lot. In other words, CRMs enable startups to drive revenue, which they can use to scale faster.

Top-Rated Free CRM Software for Your Whole Business

If you’re hesitant about upending a home-grown system that works, it might be in your best interest to try a free CRM trial. Then, after exploring the software’s features, you can accurately judge and compare the efficacy of both systems. For companies engaged in subscription-based sales, SugarCRM offers a renewal console called Sugar Sell. Users also appreciate SugarCRM’s powerful AI-engine, which can make accurate predictions even with incomplete CRM data. Many of the features of CRM are designed to maximize the reach of a business’s cash, manpower, and time, allowing young companies to do more with less.

best crm tool for startups

Agile CRM is another popular yet powerful CRM software for startups. Agile is a free CRM for up to 10 users and 50,000 contacts & companies! It’s designed to be user-friendly and with a simple dashboard, you can automate your sales, marketing, and customer service. Insightly is the best CRM software for startups to streamline processes. It can aid alignments between sales, marketing, and customer support. You can use Insightly to qualify prospects, engage with them and convert them into sales.

Oracle CRM On Demand

This CRM software offers a wide range of marketing solutions within your system. Monday’s CRM offering builds on many of the features that the company’s flagship software,, does well. is a project management solution, but the company takes the same approach regarding user experience in its CRM. The platform is intuitive, visually appealing, and makes customization and integrating other apps easier than some of its competitors. The blend of functionality and ease of use ensures team members will adopt many of the tools available within the software.